Public venues
People counting and overhead CCTV annotation for malls, hospitality and other public venues.
Who it is for
Malls, hospitality and other public-venue operators, and the analytics vendors who serve them. Gaming venues have their own page: Gaming.
Typical problems
Public venues are filmed from ceiling-mounted overhead and fisheye cameras across entrances, atriums, lobbies and queues. Counting models need consistent head labels through crowds, at the distorted edges of the frame and on people whose hair, hats or bags hide the outline of the head.
What we can do
Queue and head-detection QA for malls and hospitality, including correction of existing labels as well as first-pass annotation. We apply explicit rules for difficult cases, such as how to box long hair on fisheye views, so counts stay consistent from month to month.
Proof
Our queue head detection work for a confidential US client covers malls and hospitality settings, with more than 50,000 boxes checked and corrected a month.
Delivery, security and quote
Every project runs through the same method: an agreed scope and taxonomy, calibration where the project calls for it, production by trained annotators and review before anything is handed back. Read more in How We Work and Tools and Delivery.
Data handling, including access, transfer, retention and deletion, is agreed with you in writing before work starts. See Security and Compliance for how we handle data.